Eres : Digital Library : Works

Paper eres2016_65:
Property Management skills - the changing profile

id eres2016_65
authors Thompson, Bob
year 2016
title Property Management skills - the changing profile
source 23rd Annual European Real Estate Society Conference in Regensburg, Germany
summary Over the past decade, the focus of property management has moved away from process-led functions like rent collection to transaction-led functions such as customer service. This leads to the hypothesis that property skills are no longer a prerequisite for a property manager.This paper takes the Remit Process Model - a map of all the processes in Property, Asset and Facilities management area (PAM) - and uses it to define a discrete property management function. Using evidence from the Remark survey of the UK PAM market the profile of skills is tracked over the last six years highlighting changes.This data is triangulated against interviews with key property management companies to assess the likely future path of skills required by the sector, testing the hypothesis.
series ERES:conference
type paper session
discussion No discussions. Post discussion ...
session Asset, Property & Facility Management
last changed 2017/11/18 16:16
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