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Paper eres2009_edu_109:
Best practice in the development of an international real estate education programme - overcoming intercultural problems in student teams

id eres2009_edu_109
authors Möller-Kuipers, Frea
year 2009
title Best practice in the development of an international real estate education programme - overcoming intercultural problems in student teams
source 5th ERES EDUCATION SEMINAR - Vienna University of Technology, December 4-5 2009
summary At Hanze University of Applied Sciences in Groningen (NL) internationalization has been central in the school’s strategy for the last decennium or more. In line with the overall University policy the department of Real Estate Management developed an international programme in the early years of 2000. After introducing the programme to Dutch students only, the department of Real Estate Management welcomed its first international students in 2006. In the international class Dutch students work together with these exchange students in multicultural teams. After some 3 years of experience it is now possible to prepare the accounts. Student- and teachers evaluations have been organized right from the start to get a clear idea of the problems that occur when working in intercultural teams on a complex real estate case and to take appropriate steps to overcome them. In this paper the progress made in handling intercultural differences is described with an aim to present an insight into opportunities and threats that were met on the way.

The international programme, that is the basis for this paper, is part of a four year Bachelors degree course in Real Estate. In line with prevailing views in Dutch higher education the programme was developed round a project. The focus of this so-called project-centered education is on active learning. Courses and training sessions and other activities offer students the knowledge and skills required for a successful fulfillment of the project. The project central in the programme is The European Challenge. In the project students act as real estate professionals in an international context. They develop tailor-made advice for an American company that wants to concentrate its European activities in a new headquarters in a major European city. In the process students develop consultancy skills, learn to build an effective relationship with the client, investigate and understand the specific business goals and requirements of their client and take effective initiatives to direct the consulting process. Working together on such a complex problem in a multicultural setting causes problems and stressful situations. By using extensive evaluation methods and carefully planning follow-up actions, these problems have in the end been solved. This paper aims at giving an insight in some of the obstacles that were met on the way and in the solutions found to overcome them. A number of concrete examples will be analyzed and used to illustrate the process.

keywords Project-centered education, solving an international multi dimensional real estate problem, active learning in intercultural student teams.
series ERES:education seminar
type normal paper
email f.l.i.moller-kuipers@pl.hanze.nl
content file.ppt (10,279,936 bytes)
discussion No discussions. Post discussion ...
ratings Ratings: 3
session Best practice in the development of real estate education programmes
last changed 2009/11/22 11:31
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