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Paper eres2006_221:
PROPERTY TAXATION REVENUE VS. BEST VALUE SERVICE PROVISION IN LOCAL AUTHORITIES: THE MALAYSIAN EXPERIENCE

id eres2006_221
authors Ismail, Maziah
year 2006
title PROPERTY TAXATION REVENUE VS. BEST VALUE SERVICE PROVISION IN LOCAL AUTHORITIES: THE MALAYSIAN EXPERIENCE
source Book of Abstracts: 13th Annual European Real Estate Society Conference in Weimar, Germany
summary Local government service delivery is the litmus test of a government’s responsiveness to it’s people in which a local authority is a ‘cradle-to-grave’ agency, supplying a broad range of services to local communities and disbursing formidable sums of money in the process. Similar to many parts of the world, the property tax is an important source of local government revenues in Malaysia. On the other hand, the impact of taxation influences the availability of financial capital that can be used for day-to-day expenses for the administration and purchase of utilities for property. In other words, it is evident that taxation system and its policy directly or indirectly affect the type, volume and quality of facilities provided within a local authority. This paper therefore, seeks to uncover a number of emerging political, social and economic issues pertaining to the rationality of property taxation as a basis for local authority revenue in an attempt to provide quality services for taxpayers. It aims to provide an insight on prevailing related issues which are increasingly becoming critical and requiring serious as well as immediate attention and solutions to ensure the delivery of best value services and achievement of taxpayer’s satisfaction within local authorities in Malaysia.
keywords local authority; property taxation; quality and best value services; taxpayer's satisfaction
series ERES:conference
type normal paper
discussion No discussions. Post discussion ...
ratings
session 7-E
last changed 2008/11/01 09:47
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